Office Hours
Monday to Friday: 9:00 AM – 5:00 PM Eastern Time
Saturday: 10:00 AM – 2:00 PM Eastern Time
Sunday: Closed
We Respond Within Two Business Days
Contact Our Team
Whether you have questions about meal planning services or want to discuss a personalized schedule, we welcome your message. All communications are handled in accordance with our Privacy Policy.
Send a Message
Get in Touch
Complete the form below and a member of our team will respond with general information about our non-medical meal planning services. Response time is typically within two business days.
Availability
Business Hours and Response Times
Email Response
Messages received through the contact form or direct email are typically answered within two business days during office hours.
Phone Consultations
Discovery calls are scheduled by appointment after an initial inquiry. Walk-in visits are welcome during office hours subject to staff availability.
Our Location
Visit Us in Downtown Toronto
Our office is located on Front Street West in the King West neighborhood, accessible by TTC streetcar and within walking distance of several parking facilities.
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Public Transit
Nearest streetcar stops serve routes 504 King and 501 Queen, both within a five-minute walk of our entrance.
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Accessibility
Our ground-floor consultation space is wheelchair accessible. Please mention any accessibility requirements when scheduling a visit.
Remote Service Across Canada
Clients outside Toronto receive the same planning quality through digital delivery. Video calls and email correspondence allow us to serve households nationwide without requiring an in-person visit.
Data Handling
How We Handle Your Inquiry
Information submitted through our contact form is stored securely and accessed only by authorized team members responsible for responding to client inquiries. We retain contact form data for twelve months unless you request earlier deletion.
Contact FAQ
Before You Write
Helpful details include household size, general food preferences, your typical weekly schedule, and which service tier interests you. Do not include medical history, symptoms, diagnoses, or treatment requests in this form.
No. Submitting the contact form and receiving general information about our services is free of charge. Fees apply only when you choose to purchase a specific planning package.
Our primary communication language is English. If you prefer French correspondence, please note this in your message and we will accommodate where possible.
Alternative Channels
Other Ways to Reach Us
What Happens Next
After You Submit
1
Confirmation
You are redirected to a confirmation page acknowledging receipt of your message.
2
Review
Our team reads your inquiry and identifies the most relevant service information to share.
3
Response
A detailed reply arrives via email within two business days with next steps if you wish to proceed.
4
Optional Call
If you express interest in a plan, we schedule a brief discovery call at your convenience.
Explore Our Services While You Wait
Browse our meal planning packages and food balance resources to familiarize yourself with our approach before we connect.